2012职称英语理工类补充短文练习题(10)_第2页

　　C) usually in the form of press releases or press conferences
　　D) such as its product quality, the servicing and handling of complaints, and the tenor of the advertising
　　E) what it means to the company is
　　F) Although the basic purpose of public relations is to provide positive influence on the public image
　　KEY: C F A B D